Corporate Express Delivers Improved Customer Service to Canadian Market
Corporate Express, the world’s largest business-to-business suppliers of essential office and computer products, has one of the most advanced distribution structures in the industry with approximately 2,300 delivery routes in North America traveled by 1,100 delivery vehicles. A steadfast commitment to service, distribution expertise and technology excellence challenges the effectiveness of its delivery process and ability to meet customer needs.
Fluke Transportation improves fleet efficiency
“Using Fleet Complete has enabled us to run our equipment efficiently, which has led to cost reductions in all areas from overtime and fuel consumption to maintenance and accurate customer ratings. In our business, time is money; now we can track equipment locations and driver efficiency to ensure that loads are delivered on time while protecting the bottom line.”
Jack Mayes, President, Fluke Transportation
GPS Tracking & Temperature Monitoring
Andlauer Transportation Services implements a fleet temperature monitoring and tracking solution to ensure pharmaceutical cargo remains at a consistent temperature.
Metro Delivery Improves Dispatch Productivity and Customer Service
Founded in 1984, Metro Delivery is a thriving courier service business based in Ann Arbor, Michigan. To accommodate the growing volume of business, Metro Delivery wanted to improve its technology environment. The company wanted a better way to track and monitor its drivers to ensure productivity and enable dispatchers to more efficiently plan delivery routes. Metro Delivery is using the Complete Innovations platform – Courier Complete and Fleet Complete – to benefit from GPS technology, prompt and accurate payments, improved accuracy with sales data and increased on-time deliveries as drivers and dispatchers are able to send and receive delivery-based information in real-time.
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