Improving Driver Behavior, Vehicle Dispatching, and Insurance Premiums
30
Morgantown, West Virginia, United States
Heavy-duty concrete and construction, excavation, trucking, and snow removal vehicles and equipment.
About the company
Founded in 1961, Parrotta Paving is a family owned asphalt-paving business in Morgantown, West Virginia. With the company’s unofficial motto “no job is too small”, Parrotta Paving offers professional and highly reliable one-stop-shop services for residential, commercial and industrial clients. What distinguishes Parrotta from its competitors is the extensive industry experience of 54 years and a personal touch to every customer from the owner, Randy Parrotta, who often goes on worksites himself.
The company currently owns around 100 high-value units in construction assets.
Challenges
What They Were Looking For
With over 50 employees, 30 heavy-duty vehicles (such as pavers, rollers, excavators, graders, skid steers, dump trucks and backhoes) and roughly 70 units of high-value equipment, Parrotta Paving was looking to employ a monitoring system that could help track their mobile resources, provide additional insight into employee driving behavior and manage insurance ratings.
“We would sometimes receive calls, telling us that our trucks were speeding on the interstate highway, and we felt the need to increase worker accountability with regards to bad driving habits,” stresses Shweta Hardy, Office Manager at Parrotta Paving, “We wanted to know that our employees are honest, and that they are, where they say they are.”
Having built a solid reputation for its quality services, the company also wanted to upgrade its dispatching for maximum efficiency and gain visibility into the onsite activities to optimize operations.
Solutions
Fleet Complete’s MGS devices
In 2015, Parrotta Paving deployed Fleet Complete’s MGS devices, mounted in dashboards across its fleet of vehicles for tracking and monitoring driver activity. The device sensors collect vital information on vehicle’s in-field status and real-time location and translate this data to the head office, making it easier to locate and dispatch the closest available driver to a job. Having remote real-time tracking and status reporting on a computer display, the management team can make quicker on-demand decisions and is able to handle workloads more efficiently.
Parrotta Paving takes full advantage of the Fleet Complete’s speeding alert system that notifies the managers when a triggering event occurs. This helps the company promote safe driving behavior among their employees and curb adverse driving habits that may be detrimental to vehicle’s health and Parrotta’s reputation.
Benefits
Operational transparency and real-time information
Share
Parrotta Paving saw positive results and added business benefits that connected vehicles bring to the organization. The management team saw a significant improvement in driver on-road conduct together with a more efficient dispatching process. Thanks to the operational transparency and real-time information, there is minimal time spent on work orchestration and two-way communication between the head office and the drivers. Additionally, employee accountability has risen dramatically, ensuring timely onsite presence, professional integrity and lower insurance premiums, based on proper driving conduct. The managers can influence productivity levels by overseeing the reports on each vehicle’s activities, and the drivers are now more conscious of the effect that their driving has on the business.
Client Review
We would sometimes receive calls, telling us that our trucks were speeding on the interstate highway, and we felt the need to increase worker accountability with regards to bad driving habits. We wanted to know that our employees are honest, and that they are, where they say they are.
Shweta Hardy
Office Manager
The road ahead
Other divisions at the Miller Group are investing in Fleet Complete solutions to meet their specific business needs. Murphy says, “I expect this trend will continue as we educate and train teams throughout the company.”
In 2024, The Miller Group and Fleet Complete will work together to customize the latest version of FC Hub, which offers comprehensive monitoring of sustainability metrics such as fuel output and carbon emissions.